Department of Defense · Defense Commissary Agency (DeCA) · DEFENSE COMMISSARY AGENCY- EUR AREA
Account requiredWhy it scored this way
Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.
Written against this notice and what you have told us about your company. Anything we do not know is marked [NEEDS INPUT] in the draft rather than guessed at — read it before you send it.
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Compliance matrix
Every stated and implied requirement, its source section, whether it is mandatory, and where your response will address it.
Proposal outline
A submission skeleton where every required element is a heading with its source requirement quoted beneath it. You write the substance; nothing gets forgotten.
Questions to submit
Genuine ambiguities and requirements that disadvantage a smaller bidder, drafted as questions you can submit before the Q&A deadline.
Past performance write-ups
Which of your prior awards best match this requirement, and draft write-ups in the format the agency asked for.
Solicitation details
Solicitation number
HQC01026QE021
Notice type
Solicitation
NAICS
238990
Product service code
Z1JZ
Set-aside
No Set aside used
Posted
2026-08-13
Response deadline
Aug 21, 2026, 3:30 PM UTC
Place of performance
Wiesbaden, DE-HE
Contracting contact
Nicholas.Ruppert@deca.mil
Market intelligence
Account requiredWho wins this work, and what it pays
Comparable awards under NAICS 238990 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.
Amendment 4: A.15.01.01(HQC01026QE021 A0004): Updated pricing worksheet by removing contractor workorder system pricing from the worksheet and added a line in the PM section miscellaneous item for inventory variation. A.15.01.03.10 Solicitation Attachment 1 Pricing Worksheet is renamed to A.15.01.03.10 Updated Solicitation Attachment 1 Pricing Worksheet Amendment 3 A.15.01.01 (HQC01026QE021 A0003): Removing CLINs 0004, 1004, and 2004 from the solicitation and resultant contract, and answering questions received from industry. Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry. Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information. The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational. The contractor is responsible for three tiers of facility and equipment maintenance: Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures. Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval. Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair. Operation and Personnel Requirements: Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting. System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS). Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations. Compliance and Quality Assurance: Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report. Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Contact
Point of contact
Nicholas Ruppert
Role
not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email
Nicholas.Ruppert@deca.mil
Secondary
Daniel.Ellis@deca.mil
Submit questions
Ambiguities and requirements worth clarifying, written as questions you can send before the deadline.
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