Retirement and Benefits Subscription Services / Request for Information (RFI)
Department of Veterans Affairs · VETERANS BENEFITS ADMIN (36C10D)
Account requiredWhy it scored this way
Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.
The requirements that decide a bid — bonding, clearances, experience minimums, page limits — live in the attachments, not in the notice above. Start a free trial to upload them and have them read.
Draft the paperwork
Written against this notice and what you have told us about your company. Anything we do not know is marked [NEEDS INPUT] in the draft rather than guessed at — read it before you send it. Federal notices routinely put the real requirement in an attachment; adding the documents above makes every one of these materially better.
Start a free trial to draft these. Nothing is sent to an agency on your behalf, ever — you get a document to review, edit and submit yourself.
What would disqualify you
Read straight from the solicitation documents: the bonding, clearances, insurance minimums, experience thresholds and deadlines that decide whether you can bid at all — before you write a word.
Sources Sought response
A complete draft response — capability statement, relevant past performance, business size and socioeconomic status, and answers to the agency's specific questions.
Questions to submit
Genuine ambiguities and requirements that disadvantage a smaller bidder, drafted as questions you can submit before the Q&A deadline.
Past performance write-ups
Which of your prior awards best match this requirement, and draft write-ups in the format the agency asked for.
Solicitation details
Solicitation number
36C10D27Q0005
Notice type
Sources Sought
NAICS
513210
Product service code
R612
Set-aside
No Set aside used
Posted
2026-10-15
Response deadline
Oct 23, 2026, 7:00 PM UTC
Place of performance
Washington, DC
Contracting contact
vernon.quilici@va.gov
Market intelligence
Account requiredWho wins this work, and what it pays
Comparable awards under NAICS 513210 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.
DESCRIPTION INTRODUCTION THIS IS NOT A SOLICITATION. The Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), is issuing this Request for Information (RFI) – pursuant to Revolutionary FAR Overhaul (RFO) Part 10 model deviation https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-10, seeking a commercial off-the-shelf web-based, possibly a Software-as-a Service (SaaS), retirement and benefits administration subscription service. This RFI is issued solely for information and planning purposes only. There is no obligation for the Government to acquire any products or services described in this RFI and any responses to this notice are not offers, and cannot be accepted by the Government to form a binding contract. No funds have been authorized, appropriated, or received for this effort. The information provided may be used by VBA in developing its acquisition strategy and informing, refining, and finalizing the Performance Work Statement (PWS). Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their RFI response. Only electronic responses to this RFI will be accepted. The Government will not pay for any time expended or information submitted in response to this RFI. Eligibility in participating in a future acquisition does not depend upon a response to this RFI. BACKGROUND The VBA, Office of Human Capital Services (HCS), is seeking a commercial off-the-shelf web-based, possibly a Software-as-a Service (SaaS), retirement and benefits administration subscription service to provide one comprehensive, centralized repository for VBA employees’ health insurance, life insurance, dental & vision insurance, long term care Insurance, Flexible Spending Account, workers compensation benefits, pay and leave retirement services, Thrift Savings Plan (TSP), and Social Security user information. Prior to the use of this subscription service, the HCS Human Resource Centers (HRC) used local Excel tools, which led to inconsistencies and more errors when formulas were changed or corrupted. In addition, several tasks (e.g., Military Service Deposits, complex Service Computation Date (SCD) verifications, creditable time checks, etc.) were difficult or impossible to complete reliably, and there were delays and lack of standardized processes. Retirement and benefits subscription services eliminate these risks, increases visibility into retirement projection, and ensures standardization across HRCs. INFORMATION SOUGHT The Government is seeking the following information to be provided by the Vendors when responding to the RFI: Company Information Capability Statement 3.1 Company Information RFI respondents shall provide the following information: Company Name Company Address Company Point of Contact (name, address, telephone number, email address) SAM UEI Number NAICS Codes; and business size for NAICS 513210 Software Publishers Please identify if your company has any of the following business concern statuses (include all that apply): Small Business (SB); Certified Small Business Administration (SBA) 8(a) firm; Small Disadvantaged Business (SDB); Service-Disabled, Veteran-Owned Small Business (SDVOSB); Veteran-Owned Small Business (VOSB); Economically Disadvantaged Women-Owned Small Business (EDWOSB); Woman-Owned Small Business (WOSB); Historically Underutilized Business Zone (HUBZone) Small Business; Existing Multiple Award Contract (MAC) vehicles currently held by your company (examples may include General Service Administrations (GSA) schedules, Government-Wide Acquisition Contracts (GWACs), Indefinite Delivery Contracts (IDCs), Blanket Purchase Agreements (BPAs)) available for the Government’s use for this requirement. For each MAC vehicle provide: vehicle name vehicle number date of award expiration date 3.2 Capability Statement RFI respondents shall provide a capability statement with an overview and approach of the entity’s ability to accomplish all of tasks and deliverables within the attached draft PWS, within this RFI. Technical Questions: 1. Does your company have the capability to perform all required services in the Draft Requirements Document? 2. Does your company have similar or previous experience with the type of work outlined in the Draft Requirements Document? 3. Does the Draft Requirements Document contain sufficient information that would enable you to adequately respond to an RFQ? 4. Based on the provided information, would your company submit a quote/proposal? Also, if this requirement was issued under your GSA Contract? 4.0 RESPONSE INSTRUCTIONS Please submit responses, via email, to the Contracting Officer, Vernon Mario Quilici at vernon.quilici@va.gov. Submissions are due no later than October 23, 2026, at 3:00pm EDT. The email subject line should contain the following: “Response to RFI 36C10D27Q0005, Retirement and Benefits Administration Subscription Services. VBA reserves the right to not reply to any emails, responses, questions, and materials submitted in response to the RFI. Please mark your response as “Proprietary Information” if the information included is business sensitive and /or includes trade secrets. RFI responses should not exceed 10 pages total, to include the capability statement. Responses shall be prepared on standard 8.5 x 11-inch paper (charts may be landscaped but must be on 8.5 x 11-inch paper) and shall be in Times New Roman, font size (12) with 1” margins (charts, graphs can be smaller, as needed). All pages of the response should be appropriately numbered and identified with the RFI number. See attached document: P01 PWS HCS RBSS 10.15.26 Draft for SAM RFI
Contact
Point of contact
Vernon Mario Quilici
Role
not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email
vernon.quilici@va.gov
Submit questions
Ambiguities and requirements worth clarifying, written as questions you can send before the deadline.
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Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.
