How to do Business with U.S. Customs and Border Protection

Department of Homeland Security · U.S. Customs and Border Protection · OFFICE OF ACQUISITION

Account requiredWhy it scored this way

Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.

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Draft the paperwork

Written against this notice and what you have told us about your company. Anything we do not know is marked [NEEDS INPUT] in the draft rather than guessed at — read it before you send it.

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Sources Sought response

A complete draft response — capability statement, relevant past performance, business size and socioeconomic status, and answers to the agency's specific questions.

Questions to submit

Genuine ambiguities and requirements that disadvantage a smaller bidder, drafted as questions you can submit before the Q&A deadline.

Past performance write-ups

Which of your prior awards best match this requirement, and draft write-ups in the format the agency asked for.

Solicitation details

Solicitation number: IPOP-0004
Notice type: Special Notice
NAICS
Set-aside: Unrestricted
Posted: 2025-05-16
Response deadline: Dec 31, 2029, 5:00 AM UTC
Contracting contact: smallbusinessoffice@cbp.dhs.gov

Market intelligence

Account requiredWho wins this work, and what it pays

Comparable awards under NAICS at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.

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Statement of work, as posted

5/16/2025 The contact email address is changed from: smallbusinessoffice@cbp.dhs.gov to cbp-ipop@cbp.dhs.gov Also, we appreciate the patience of the contractor community as we try and meet all of the meeting request. When selecting a program office please keep in mind the workload and the number of request that are being scheduled. Not all program office meeting request will be accepted, but the Office of Acquisitions (OA) will take all meeting reuqest and record them if we can't pull someone in from the program office you requested. We submit recorded meetings to the program offices we think your supply or service fits into. 6/17/2024 The link to sign up for How to do Business with CBP has been added, as well as the link for the CBP Business Connection Portal where interested contractors can sign up to request meetings with the Program Offices of CBP. U.S. Customs and Border Protection (CBP) Office of Acquisition's Industry Partnership and Outreach Program (IPOP) will provide training for small businesses wishing to learn how to do business with CBP. Training will be conducted on the first and third Tuesdays of every month from 1:00 PM to 2:30 PM EST. Interested contractors need to sign up using the CBP Business Connect. Please scroll down on the home page to the Request Training Button.

Contact

Point of contact: Ivette Jorge
Role: not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email: smallbusinessoffice@cbp.dhs.gov
Secondary: cbp-ipop@cbp.dhs.gov

Submit questions

Ambiguities and requirements worth clarifying, written as questions you can send before the deadline.

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Capability response

Introduce your firm against this requirement for a Sources Sought or market research notice.

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Request documents

Ask for attachments, drawings or specifications referenced in the notice but not posted.

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Add me to interested vendors

Ask to be listed as an interested vendor so other bidders can find you for teaming.

Open email

Opens in your own mail client, addressed and with a subject line — you write the message. GovSprint never sends anything on your behalf.

Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.

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