Lockbox Wholesale Support Services for the Office of Intake and Document Production (OIDP)
Department of Homeland Security · U.S. Citizenship and Immigration Services · USCIS CONTRACTING OFFICE(ERBUR)
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Compliance matrix
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Proposal outline
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Past performance write-ups
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Solicitation details
Solicitation number
70SBUR26R00000013
Notice type
Presolicitation
NAICS
522320
Product service code
R710
Set-aside
No Set aside used
Posted
2026-08-06
Response deadline
Aug 27, 2026, 3:00 PM UTC
Place of performance
Washington, DC
Contracting contact
lora.e.gross@uscis.dhs.gov
Market intelligence
Account requiredWho wins this work, and what it pays
Comparable awards under NAICS 522320 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.
1. This pre-solicitation notice is in accordance with RFO 5.101(c). This is not a Request for Quotation (RFQ), a Request for Proposal (RFP), or an Invitation for Bid (IFB). The Government is not soliciting quotes or proposals at this time. 2. Description: USCIS intends to procure, on a sole source basis, a one-year contract for Specialized Wholesale Lockbox Services to support the collection, processing, and deposit of fees and associated applications for USCIS Benefit Forms. 3. Procedures for Award: The Government intends to issue a Request for Proposal (RFP) and award a hybrid action: Firm Fixed Price, Fixed Unit Price, and Time & Materials contract. The award basis is anticipated to include Technical and Price. The Government anticipate to award on or about 15 December 2026. 4. Trade Agreements Language: Not Applicable. 5. Technical Data: Not Applicable 6. Construction Contract Information: Not Applicable 7. Statement Regarding Responsible Sources: All responsible sources may submit a quotation, bid, or proposal, as appropriate, which will be considered by the agency. 8. Competitive Status IAW RFO 5.101(c)(4)(vii): This procurement is executed as a sole-source acquisition with JPMorgan Chase Bank, N.A. The current USCIS Lockbox provider, JPMorgan, is the only lockbox provider that currently has the physical and system capacity to process the 64 existing form types, and the scalability to add new forms as needed, while following over 50,000 business rules and maintaining the level of support and service USCIS requires. Any attempt to divide or segregate the work among multiple providers would introduce unacceptable operational risk, disrupt continuity, and potentially jeopardize compliance with federal mandates and the agency’s mission. 9. Qualification Requirement: Must be authorized to supply the required items.
Contact
Point of contact
Lora Gross
Role
not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email
lora.e.gross@uscis.dhs.gov
Secondary
Joshua.S.Riley@uscis.dhs.gov
Submit questions
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