IHSC EHR Modernization

Department of Homeland Security · U.S. Immigration and Customs Enforcement · M&A — ITD-Information and Tech Division

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Forecast detail

Not yet solicited

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Solicitation expected: August 17, 2026
Anticipated award: September 30, 2026 · Q4 2026
Estimated value: $50M to $100M
Period of performance: September 30, 2026 to September 29, 2030
Contract type: Firm Fixed Price
Expected vehicle: BPA (FAR Part 8 or 13)
Competition: New Requirement, No Contract

No incumbent. A new requirement means nobody is defending a position here, and no one has an insider’s head start on the scope.

Who to talk to

At the forecast stage there is no active procurement, so contact is welcome rather than restricted — this is the one window where a direct conversation is straightforwardly appropriate.

Requirements ownerHeather Cauthinnheather.cauthinn@ice.dhs.gov
Small Business SpecialistSamuel ThompsonSamuel.L.Thompson@ice.dhs.gov · (202) 329-0703

The Small Business Specialist is usually the better first call. Helping firms like yours find and compete for this work is their actual job, and they can tell you whether a set-aside is still under consideration.

Published by the agency in its acquisition forecast, last updated June 29, 2026. Forecast entries are plans, not commitments — dates slip and requirements get cancelled, restructured or absorbed into another buy.

Requirement details

Solicitation number: *F2026072721
Notice type: Forecast
NAICS: 541519 — Other Computer Related Services
Set-aside: Unrestricted
Posted: 2026-06-29
Place of performance: Washington, DC, DC

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Statement of work, as posted

DHS is pursuing a federated, shared EHR system that will allow IHSC and CBP to collaborate, access, and contribute health information to the DHS Medical information Exchange. This shared EHR will support multiple instances that will allow each component to manage their unique workflows, data, and processes ensuring both interoperability and autonomy within the shared platform. IHSC will function as the prime administrator for the shared system. The BPA will include two distinct task orders: one for ICE Health Service Corps (IHSC) and one for U.S. Customs and Border Protection (CBP). IHSC serves as the health authority for ICE Enforcement and Removal Operations (ERO), managing direct care for more than 171,000 individuals at 17 IHSC-staffed facilities nationwide (18 with headquarters). IHSC also oversees compliance with ICE detention standards for over 266,000 individuals housed in 217 non-IHSC-staffed facilities, totaling more than 50,700 beds. Health care services include medical, dental, pharmacy, mental health, public health, and disease prevention, delivered by U.S. Public Health Service officers, civil servants, and contracted medical professionals. IHSC expects a total of 1,800 users, with up to 500 of them using the system at the same time (concurrently). The CBP instance will be deployed at 50 to 80 U.S. Border Patrol stations and Ports of Entry. This instance must support at least 1,500 users, and 750 concurrent users. The overall system must be scalable to accommodate more than 300,000 medical encounters annually, with capacity to expand based on mission requirements. The EHR solution will enable DHS components to maintain comprehensive health records across custody transitions, strengthen clinical quality oversight, improve continuity of care during interagency transfers, standardize documentation and reporting practices, and enhance enterprise-level visibility, auditability, and compliance. The vendor will be responsible for system customization to meet requirements, implementation of both instances across all designated locations, and ongoing maintenance and support.

Contact

Point of contact: Heather Cauthinn
Role: Requirements owner
Email: heather.cauthinn@ice.dhs.gov
Secondary: Nidhi.Khaneja@ice.dhs.gov

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