Department of Homeland Security · U.S. Coast Guard · Head of Contracting Activity — CG-HCA-COCO-4 (Contracting)
Account requiredWhy it scored this way
Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.
The expected date passed 10 days ago. It may already be on the street — check SAM.gov before doing anything else.
Solicitation expected
August 10, 2026
Anticipated award
August 31, 2026 · Q4 2026
Estimated value
$1M to $2M
Period of performance
September 1, 2026 to August 31, 2031
Contract type
Firm Fixed Price
Expected vehicle
Definitive Contract
Competition
New Requirement, No Contract
No incumbent. A new requirement means nobody is defending a position here, and no one has an insider’s head start on the scope.
Who to talk to
At the forecast stage there is no active procurement, so contact is welcome rather than restricted — this is the one window where a direct conversation is straightforwardly appropriate.
The Small Business Specialist is usually the better first call. Helping firms like yours find and compete for this work is their actual job, and they can tell you whether a set-aside is still under consideration.
Published by the agency in its acquisition forecast, last updated June 9, 2026. Forecast entries are plans, not commitments — dates slip and requirements get cancelled, restructured or absorbed into another buy.
Requirement details
Solicitation number
F2026073591
Notice type
Forecast
NAICS
511210 — Software Publishers
Set-aside
Unrestricted
Posted
2026-06-09
Place of performance
Washington, DC
Market intelligence
Account requiredWho wins this work, and what it pays
Comparable awards under NAICS 511210 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.
The Contractor shall provide comprehensive support services for the Government's existing inventory of Hand-Held Multi-Mode Biometric Readers. The Contractor must configure and maintain the Hand-Held Readers and their software in full compliance with the TSA TWIC Reader Hardware and Card Application Specifications. The Contractor shall continually improve and update the reader software to align with evolving security requirements. This includes routine patches and functional upgrades to ensure compatibility with federal standards, enhancing both security and usability over time. The Contractor shall coordinate and schedule the delivery of all software updates with the USCG. The Contractor shall be responsible for meeting and maintaining all regulatory certifications required for the readers to ensure they remain aligned with federal guidance, including USCG TWIC requirements and CFATS RBPS 12 standards. The Contractor shall stay abreast of revisions to the TSA Reader Spec and recommend software patches to incorporate and applicable changes. The Contractor shall provide 24-hour technical support and respond within two (2) hours of request. A log of all technical support requests shall be maintained and included in the monthly progress report. The Contractor shall support the same software configuration for a period of five years to minimize ongoing training. In case of a hardware issue that cannot be resolved remotely, the USCG will ship the defective device to the Contractor. Upon receipt, the Contractor must immediately ship a functioning replacement device to the designated USCG unit. This support shall not be performed by any connected 3rd party mobile device management (MDM) system. The Contractor shall ensure the reader logs capture the FASC-N, time stamp, transaction result, and a transaction summary. Logs shall be exportable via a Wi-Fi connection to USCG-designated addresses only, using an encrypted connection. Logs shall be purged from the reader after a secure and acknowledged upload is complete. The Contractor shall ensure the readers can update the locally stored Cancelled Card List (CCL) via a Wi-Fi connection, utilizing encrypted communication paths. The reader shall notify the user if the CCL is older than 24 hours. The Contractor shall maintain dedicated encrypted servers for secure data storage, reader management, and reporting. This infrastructure must ensure data integrity, support compliance tracking, meet all SOC2 standards, and enable comprehensive reporting. The Contractor shall provide computer-based/on-line training for the proper operation of the readers, available throughout the contract period. Training shall cover the use of the reader with TWIC, SID, CAC, and other credentials, as well as basic troubleshooting. The Contractor shall also provide training materials (PowerPoint, web-based content, user manuals, and quick reference guides) which the USCG has the license to use, reproduce, and distribute within DHS. It is expected that the USCG personnel who complete the training will be able to train other USCG personnel on how to properly use the Hand-Held Readers. Support Documents, training videos, operation manuals shall be readily available from each portal location. The Contractor shall provide and maintain a secure, web-based reports portal designed specifically for the U.S. Coast Guard.
Contact
Point of contact
Kevin McDonald
Role
Requirements owner
Email
kevin.mcdonald@uscg.mil
Introduce your firm
A short introduction against this specific requirement, sent while the agency is still deciding how to buy it.
Ask whether a set-aside is being considered, which vehicle is planned, and whether the agency wants industry input. This is the question that can still change the outcome.
Opens in your own mail client, addressed and with a subject line — you write the message. GovSprint never sends anything on your behalf.
Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.
