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Microsoft 365 Management, Operational Support, and Enhancements (MOSE)

Department of Homeland Security · U.S. Citizenship and Immigration Services · MGMT/Contracting/Technology
Account requiredWhy it scored this way

Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.

Forecast detail

Not yet solicited

About 1 months until the solicitation is expected. This is the window a capture team works in — enough time to build a relationship, understand the requirement, and line up teaming partners.

Solicitation expected
September 25, 2026
Anticipated award
February 26, 2027 · Q2 2027
Estimated value
$20M to $50M
Period of performance
March 1, 2027 to February 28, 2032
Contract type
Firm Fixed Price
Expected vehicle
8(a) STARS III
Competition
Follow-on to Existing Contract
Incumbent: PROTEGE HEALTH SERVICES, LLC · 70SBUR22C00000009
This is a recompete. The agency has named who holds the work today, which tells you what you are displacing and what to ask about.

Who to talk to

At the forecast stage there is no active procurement, so contact is welcome rather than restricted — this is the one window where a direct conversation is straightforwardly appropriate.

The Small Business Specialist is usually the better first call. Helping firms like yours find and compete for this work is their actual job, and they can tell you whether a set-aside is still under consideration.

Published by the agency in its acquisition forecast, last updated August 3, 2026. Forecast entries are plans, not commitments — dates slip and requirements get cancelled, restructured or absorbed into another buy.

Requirement details

Solicitation number
*F2026073690
Notice type
Forecast
NAICS
541519Other Computer Related Services
Set-aside
SB
Posted
2026-08-03
Place of performance
Camp Springs, MD

Market intelligence

Account requiredWho wins this work, and what it pays

Comparable awards under NAICS 541519 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.

Statement of work, as posted

***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.*** USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest. *Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026.

Contact

Point of contact
Lisa Walker
Role
Requirements owner
Email
lisa.t.walker@uscis.dhs.gov
Secondary
Brittany.B.Willette@uscis.dhs.gov
Introduce your firm

A short introduction against this specific requirement, sent while the agency is still deciding how to buy it.

Open email
Ask about the acquisition strategy

Ask whether a set-aside is being considered, which vehicle is planned, and whether the agency wants industry input. This is the question that can still change the outcome.

Open email
Ask to be notified on release

Ask to be added to any industry-day or notification list so you are not relying on catching the posting yourself.

Open email

Opens in your own mail client, addressed and with a subject line — you write the message. GovSprint never sends anything on your behalf.

Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.