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Omni Channel Real Time Software Tool

Department of Homeland Security · U.S. Citizenship and Immigration Services · MGMT/Contracting/Technology
Account requiredWhy it scored this way

Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.

Forecast detail

Not yet solicited

The solicitation is expected today.

Solicitation expected
August 20, 2026
Anticipated award
September 21, 2026 · Q4 2026
Estimated value
$5M to $10M
Period of performance
January 11, 2027 to January 10, 2032
Contract type
Firm Fixed Price
Expected vehicle
Enterprise License BPA
Competition
Follow-on to Existing Contract
Incumbent: Govplace, LLC · 70SBUR26F00000039
This is a recompete. The agency has named who holds the work today, which tells you what you are displacing and what to ask about.

Who to talk to

At the forecast stage there is no active procurement, so contact is welcome rather than restricted — this is the one window where a direct conversation is straightforwardly appropriate.

The Small Business Specialist is usually the better first call. Helping firms like yours find and compete for this work is their actual job, and they can tell you whether a set-aside is still under consideration.

Published by the agency in its acquisition forecast, last updated August 19, 2026. Forecast entries are plans, not commitments — dates slip and requirements get cancelled, restructured or absorbed into another buy.

Requirement details

Solicitation number
*F2026074876
Notice type
Forecast
NAICS
541519Other Computer Related Services
Set-aside
Unrestricted
Posted
2026-08-19
Place of performance
Camp Springs, MD

Market intelligence

Account requiredWho wins this work, and what it pays

Comparable awards under NAICS 541519 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.

Statement of work, as posted

**08/19/2026 Updates: This APFS record is no longer required. **08/18/2026 Updates: Revised dollar range $10M to $20M to $5 to $10M; Revised Strategic Sourcing Vehicle from No / N/A to Enterprise License BPA; Revised to Non-Competitive. USCIS has a requirement for the Omni Channel Real Time Software as a Service tool to provide real time survey data.

Contact

Point of contact
Nakia McKay
Role
Requirements owner
Email
nakia.mckay@uscis.dhs.gov
Secondary
Brittany.B.Willette@uscis.dhs.gov
Introduce your firm

A short introduction against this specific requirement, sent while the agency is still deciding how to buy it.

Open email
Ask about the acquisition strategy

Ask whether a set-aside is being considered, which vehicle is planned, and whether the agency wants industry input. This is the question that can still change the outcome.

Open email
Ask to be notified on release

Ask to be added to any industry-day or notification list so you are not relying on catching the posting yourself.

Open email

Opens in your own mail client, addressed and with a subject line — you write the message. GovSprint never sends anything on your behalf.

Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.