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VEEAM Software Renewal and Maintenance Support

Department of Homeland Security · U.S. Citizenship and Immigration Services · MGMT/Contracting/Technology
Account requiredWhy it scored this way

Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.

Forecast detail

Not yet solicited

About 7 months until the solicitation is expected. This is the window a capture team works in — enough time to build a relationship, understand the requirement, and line up teaming partners.

Solicitation expected
May 24, 2027
Anticipated award
June 11, 2027 · Q3 2027
Estimated value
$500K to $1M
Period of performance
June 14, 2027 to June 13, 2028
Contract type
Firm Fixed Price
Expected vehicle
NASA SEWP V
Competition
Follow-on to Existing Contract
Incumbent: ANACAPA MICRO PRODUCTS, INC. · 70SBUR26F00000119
This is a recompete. The agency has named who holds the work today, which tells you what you are displacing and what to ask about.

Who to talk to

At the forecast stage there is no active procurement, so contact is welcome rather than restricted — this is the one window where a direct conversation is straightforwardly appropriate.

The Small Business Specialist is usually the better first call. Helping firms like yours find and compete for this work is their actual job, and they can tell you whether a set-aside is still under consideration.

Published by the agency in its acquisition forecast, last updated October 9, 2026. Forecast entries are plans, not commitments — dates slip and requirements get cancelled, restructured or absorbed into another buy.

Requirement details

Solicitation number
F2026075691
Notice type
Forecast
NAICS
541519 — Other Computer Related Services
Set-aside
SB
Posted
2026-10-09
Place of performance
Camp Springs, MD

Market intelligence

Account requiredWho wins this work, and what it pays

Comparable awards under NAICS 541519 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.

Statement of work, as posted

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Information and Technology (OIT) has a requirement to obtain Veeam software maintenance support. USCIS requires annual maintenance support for software licenses to ensure continuous operation and support. USCIS OIT has invested in Veeam software in the prior years, which they are currently utilizing. Since OIT owns Veeam software, it is a requirement to get annual maintenance renewed for those software licenses. Veeam software maintenance shall have the following: Global, 24x7 support for Severity 1 issues; unlimited number of support requests; product-specific remote tech support; online access to documentation and technical resources, knowledge base, and discussion forums; education services when the product does not function as described or expected; right of access to security and bug patches; and, right to upgrade to new product versions and revisions. The Veeam suite of software tools are used in support USCIS field operations. The utility is deployed to 100+ field sites as well as hosted on a central database server to manage the environment. This tool replaces existing backup solutions currently deployed to the field. Operators of the software include Enterprise Infrastructure Division (EID) and End User Support (EUS) divisions in OIT. The software provides recovery of virtualized applications and data. It provides backup and replication together in a single solution with support for VMware vSphere and Microsoft Hyper-V virtual environments that exist at USCIS. What it does: The Veeam software backs up our virtual IT environments. This provides USCIS a way to recover data in the event it is lost. Who it supports: The Veeam suite of software tools are used in support all of USCIS and its field operations. The utility is deployed to 100 field sites as well as hosted on a central database server to manage the environment. Why we need it: This tool replaced existing backup solutions that were deployed to the field. This software provides us a backup of data that exists in our IT virtual environments in case of emergency or disaster recovery.

Contact

Point of contact
Liam Gihooly
Role
Requirements owner
Email
liam.m.gilhooly@uscis.dhs.gov
Secondary
shamica.m.jackson@uscis.dhs.gov
Introduce your firm

A short introduction against this specific requirement, sent while the agency is still deciding how to buy it.

Open email
Ask about the acquisition strategy

Ask whether a set-aside is being considered, which vehicle is planned, and whether the agency wants industry input. This is the question that can still change the outcome.

Open email
Ask to be notified on release

Ask to be added to any industry-day or notification list so you are not relying on catching the posting yourself.

Open email

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Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.