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Sources Sought: Conflict Resolution and Behavioral Health Safety in Healthcare – Train-the-Trainer

Department of Health and Human Services · Indian Health Service · BILLINGS AREA INDIAN HEALTH SVC
Account requiredWhy it scored this way

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Sources Sought response

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Questions to submit

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Solicitation details

Solicitation number
SS-IHS1520504
Notice type
Sources Sought
NAICS
611430
Product service code
U099
Set-aside
Buy Indian Set-Aside (specific to Department of Health and Human Services, Indian Health Services)
Posted
2026-08-21
Response deadline
Aug 28, 2026, 10:00 PM UTC
Place of performance
Billings, MT
Contracting contact
Tanya.Azure@ihs.gov

Market intelligence

Account requiredWho wins this work, and what it pays

Comparable awards under NAICS 611430 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.

Statement of work, as posted

SOURCES SOUGHT NOTICE: This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic Enterprises (IEE) whenever the use of that authority is authorized and practicable. The Government is seeking to identify Indian Small Business Economic Enterprises (ISBEEs), Indian Economic Enterprises (IEE), and any other category of vendor capable of performing the below Indian Health Services (IHS) requirement. Any vendor responding to this notice should submit their capability statement as well as the Buy Indian Act Indian Economic Enterprise Representation Form (attached). Consistent with the revised Buy Indian Act, HHS/IHS adopted the definition of an Indian Economic Enterprise (IEE) set forth in 48 CFR 1480.201. This definition includes the following requirement, amongst others: “the Indians or Indian Tribes must, together, receive at least a majority of the earnings from the contract.”. Instructions for submission are outlined further below. DEFINITIONS INDIAN ECONOMIC ENTERPRISE (IEE): Any business activity owned by one or more Indians, Federally Recognized Indian Tribes, or Alaska Native Corporations provided that: The combined Indian, Federally Recognized Indian Tribe or Alaska Native Corporation ownership of the enterprise constitutes not less than 51%; The Indian, Federal Recognized Indian Tribes, or Alaska Native Corporations must, together, receive at least 51% of the earnings from the contract; and The management and daily business operations must be controlled by one or more individuals who are Indians. DESCRIPTION OF REQUIREMENT NAICS: 611430 – Professional and Management Development Training Size Standard: $15 Million Duration: One (1) Year with Four (4) Option Years Training Delivery: The Contractor shall deliver: One (1) annual training in Billings, Montana, and One (1) annual training in Great Falls, Montana Secure and provide a suitable training venue in Billings, MT and Great Falls, MT. Each training shall: Be conducted in person; Run for a minimum of two (2) full training days, unless otherwise approved by the Government. Include lecture, simulation-based exercises, scenario applications, and; practical skill demonstrations. Training Content: Conflict resolution and behavioral health safety on healthcare. Training shall address, at a minimum: Foundations of conflict resolution in clinical environments Behavioral health crisis indicators Verbal and non-verbal de-escalation strategies Trauma-informed care principles Safety protocols for behavioral health situations Roles and responsibilities of trainers in healthcare settings Adult learning principles and effective training methodologies Evaluation of trainee competency Instructor Qualifications: The Contractor instructors shall: Have demonstrated expertise in the training topics Have prior experience training healthcare personnel Be qualified to deliver Train-the-Trainer programs Performance Standards: The Contractor shall provide all management, personnel, transportation, training materials, and nonpersonal services necessary for the trainings to be delivered on the scheduled dates unless mutually adjusted and through modification to the BPA-Call. TRAVEL: Training rates and pricing shall be all-inclusive. The contractor is responsible for their travel expenses, including mileage, airfare, lodging, and per diem. INSTRUCTIONS TO INDUSTRY: ISBEEs are highly encouraged to respond to this notice. However, firms must also understand that generic capability statements are not sufficient for effective evaluation of their capacity and capability to perform the work required. To be considered a capable source, responses must directly demonstrate the company’s capability, experience, and ability to provide services as shown below. Your response must include but is not limited to the following: Number of years of experience providing Conflict resolution and behavioral health safety on healthcare training. List of past jobs/contracts in the last five years providing Conflict resolution and behavioral health safety on healthcare training. Ability to provide qualified instructors to deliver train-the-trainer programs. Failure to address these items in your capability statement could exclude your firm from being determined a capable IEE/ISBEE source. SUBMISSION: Interested parties capable of performing the required services may submit a response via email to Tanya.Azure@ihs.gov no later than the date of the sources sought announcement. Interested parties shall submit their capability response as instructed above and include a copy of the Buy Indian Act Indian Economic Enterprise Representation Form. It is recommended to include the sources sought ID in the subject line. Sources Sought ID: SS-IHS1520504. Responses received to this notice will assist in determining the acquisition strategy of the requirement.

Contact

Point of contact
Tanya Azure
Role
not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email
Tanya.Azure@ihs.gov
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