Sources Sought / Request for Information — BENEFEDS Federal Benefits Enrollment and Premium Administration Services (Follow-On)
Office of Personnel Management · OPM DC CENTRAL OFFICE CONTRACTING
Account requiredWhy it scored this way
Every reason behind the verdict rather than the headline one — which of your certifications match, how much runway is left, whether the work is your size, and what we would need to know to sharpen it.
The requirements that decide a bid — bonding, clearances, experience minimums, page limits — live in the attachments, not in the notice above. Start a free trial to upload them and have them read.
Draft the paperwork
Written against this notice and what you have told us about your company. Anything we do not know is marked [NEEDS INPUT] in the draft rather than guessed at — read it before you send it. Federal notices routinely put the real requirement in an attachment; adding the documents above makes every one of these materially better.
Start a free trial to draft these. Nothing is sent to an agency on your behalf, ever — you get a document to review, edit and submit yourself.
What would disqualify you
Read straight from the solicitation documents: the bonding, clearances, insurance minimums, experience thresholds and deadlines that decide whether you can bid at all — before you write a word.
Sources Sought response
A complete draft response — capability statement, relevant past performance, business size and socioeconomic status, and answers to the agency's specific questions.
Questions to submit
Genuine ambiguities and requirements that disadvantage a smaller bidder, drafted as questions you can submit before the Q&A deadline.
Past performance write-ups
Which of your prior awards best match this requirement, and draft write-ups in the format the agency asked for.
Solicitation details
Solicitation number
24361827S0001
Notice type
Sources Sought
NAICS
524292
Product service code
R799
Set-aside
No Set aside used
Posted
2026-10-07
Response deadline
Oct 26, 2026, 5:00 PM UTC
Place of performance
Macon, GA
Contracting contact
Dennis.Hodges@opm.gov
Market intelligence
Account requiredWho wins this work, and what it pays
Comparable awards under NAICS 524292 at this agency — the incumbent, what they were paid, when their period of performance ends, and the real pricing distribution rather than the headline number. From public federal award records.
THIS IS A SOURCES SOUGHT NOTICE AND REQUEST FOR INFORMATION ONLY. It is not a solicitation, does not constitute a commitment by the Government, and no contract will be awarded from this notice. Responses will not be reimbursed. The U.S. Office of Personnel Management (OPM) is conducting market research for the follow-on acquisition of BENEFEDS, the Government-sponsored enrollment, premium and allotment administration, and customer service platform supporting the Federal Employees Dental and Vision Insurance Program (FEDVIP), the Federal Flexible Spending Account Program (FSAFEDS), and the Federal Long Term Care Insurance Program (FLTCIP). The anticipated requirement includes FEDVIP enrollment and eligibility services; premium and payroll-allotment administration across more than fifty payroll and annuity providers; a bilingual multi-channel contact center; education, communications, and Open Season support; the information systems, security authorization, privacy, accessibility, and continuity functions that underpin the services; reporting; fraud, waste, and abuse prevention; and transition-in and transition-out. The current contract, IDIQ 24322622D0006, was competitively awarded June 28, 2022; services for calendar year 2027 are being provided under a task order on that contract. OPM anticipates award of the follow-on in spring 2027 with full services beginning on or about December 31, 2027. OPM seeks (1) capability and business-size information from firms of all sizes, including small businesses in every socioeconomic category, to support its small business determination, and (2) industry comments on the anticipated requirement, the draft performance standards, the transition approach, and the contract structure — including anything OPM has not listed that a capable benefits administrator would expect to see specified. The attached notice describes the requirement and the information requested; Attachment 1 is the required response format. Questions about this notice are due by 3:00 p.m. ET, Wednesday, October 14, 2026, by email to James.Faulkner@opm.gov and Dennis.Hodges@opm.gov. Responses are due by 3:00 p.m. ET, Monday, October 26, 2026, by email to both addresses with the subject line "BENEFEDS SSN/RFI Response — [Company Name]". OPM may invite selected respondents to 30-minute virtual sessions during the week of November 2, 2026. All communication is through the two points of contact above; do not contact other OPM personnel.
Contact
Point of contact
Dennis N. Hodges
Role
not stated on this notice — SAM publishes a role for only about 5% of them, so this may be a contract specialist rather than the contracting officer
Email
Dennis.Hodges@opm.gov
Secondary
james.faulkner@opm.gov
Submit questions
Ambiguities and requirements worth clarifying, written as questions you can send before the deadline.
Opens in your own mail client, addressed and with a subject line — you write the message. GovSprint never sends anything on your behalf.
Emails open in your mail client and are sent from your address, so the reply comes back to you and the exchange stays yours. Confirm the correct channel and any question deadline on the notice before sending — many solicitations require questions in a specific way.
